This article explains:
Task conversations
In every task you can start a conversation with other providers or leave notes for yourself within the task.
Adding a comment
Make sure you are viewing either comments or view all in the task timeline options. To add a comment:
Type into the add comment field
Format your comment
Add any links or images
Save the comment
Editing a comment
If you write a comment, you can edit it. To edit a comment.
click the three dot menu next to the comment
Select edit comment
Save when you have completed your changes
Deleting a comment
If you write a comment, you can delete it. To delete a comment.
click the three dot menu next to the comment
Select delete comment
Confirm that you want to delete the comment
Reacting to comments
On any task that has comments you can react to comments you or others have made. To react to a comment:
click on the reaction icon below the comment
select your reaction: got it, love it, thank you, hooray and I agree
You can also remove a reaction
click on the reaction icon below the comment
select the reaction you wish to remove: got it, love it, thank you, hooray and I agree