This article explains:

Work lists
Types of Tasks
Task List items
Task IDs

What is a Work list?

Work lists refer to people with a particular skill set. Mahmee manages six work lists:

Care Coordination
Doula
Lactation
Mental Health
Nurse
Nutrition

Tasks can be assigned to people or work lists. Assigning a task to a work list allows the first person available in the work list to accept and complete the task. Assigning to a work list ensures that patients gets the fastest care response possible.

Types of tasks

There exist many types of tasks. Each one has a specific use and has data related to that task.

Below are the types of tasks available:

call patient	add a patient
call provider	add a provider
custom task	add any task description
get ready for appointment	add reference to a particular appointment
give referral	add referral for a patient
review document	add a document from a patient
review medical record	add fields from the medical profile of a patient
review monitor	add a monitor or a specific monitor reading for a patient
review screening	add a screening from a patient
schedule in-person appointment	add a patient to meet
schedule virtual appointment	add a patient to meet
send message	add a patient to message

Task list items

Assigned to	Is this task for a person or a work list? Work list: Task can be accepted by any level of provider in a work group, which means it will be completed faster. Person: Task is for a specific provider.
Complexity	What is the minimum level of experience the provider must have to resolve this task? Level 3: Experience in severe, sensitive, or high-risk conditions and concerns Level 2: Experience in moderate-risk conditions and concerns Level 1: All experience levels can address this task
Start date	When does this task need to be started?
Urgent medical concern	Is this task related to an urgent medical concern that should be addressed promptly?
Title	This title will show up in the task list, and anywhere else the task is mentioned
Description	What’s important to know to complete this task? Consider including chief complaint, historical context of issue, previous work performed to address it, or directions on where to find more information to resolve the task.
Caution icon	This task relates to an urgent medical concern that needs to be addressed in the next 48 hours.
Hourglass icon	This task has been lingering and needs to be accepted soon

Task IDs

Every task has a unique four-digit task ID. You can use these IDs to more easily refer to a task in conversation.