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Assigning providers to a patient's Care Team
Assigning providers to a patient's Care Team

Assign patient lists to team members

Meghan Johnson avatar
Written by Meghan Johnson
Updated over a week ago

This article includes;

Viewing assigned providers

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When providers in an organization get assigned to a patient's Care Team, the patient list can be filtered to show only patients under the providers care or view all patients in the organization. 

Automatic Care Team assignment

Providers from an organization will automatically be assigned to a patient's Care Team if a provider;

  • Sends a message to a patient

  • Has an appointment with a patient

  • Completes an event (support group, class, coaching session) with a patient

  • Adds an Interaction to the patient's medical record


Assigning a provider when inviting a patient:

When inviting a patient to join your organization, assign a provider (or multiple providers) to the patient's Care Team by using the dropdown box under Assign to Care Team -> select 'Send Invite.'

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Assigning a provider from the patient's medical record:

  1. Navigate to a patient's medical record and click Care Team & Plan to find your organization.

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2. Select Assign.

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3. Use the search bar or use the Show All Members dropdown box to choose a provider (or providers).

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4. Select the appropriate providers and click Add to List.

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5. Once the providers have been selected, click Assign.

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6. The provider now shows on the patient's Care Team.

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Provider assignment permissions

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Account admins will need to update settings for each role in Roles & Permissions. We recommend the account admins review and select the below permissions for each role in the organization:

Assign/Unassign Providers - When checked, the provider has the ability to assign and un assign patients to a provider's list

View All Patients - When checked, the provider can view all patients in the organization.

View Assigned Patients - When checked, the provider can view all patients that have been assigned to their list.

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